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Society Of Consumer Affairs Professionals - http://www.socap.org/
As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and value-added innovations. |
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Customer Database Measurement Benchmarking Association - http://cdmba.org
CDMBA helps customer database management professionals identify the best business practices and compare operating performance. |
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International Customer Service Association - http://www.icsa.com/
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research. |
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Help Desk Institute - http://www.helpdeskinst.com/
HDI is the a large association for IT service and support professionals. There are 7500+ members worlwide. |